You have recently bought an airline ticket from a travel agency and unfortunately you are not able to fly on these dates. Write a letter to the travel agency manager to cancel the ticket.

You have recently bought an airline ticket from a travel agency and unfortunately you are not able to fly on these dates. Write a letter to the travel agency manager to cancel the ticket. Explain in your letter

- what are the flight details?

-why do you want to cancel it?

- what would you like him/her to do about it?

 

Dear Sir,

I am writing this with a heavy heart since I will not be able to catch a flight AI162 which was booked through your travel agency last week. The flight is scheduled for next week on 13th November at 9 pm. I was entirely prepared to embark on the vacation until the mishap happened at my home last night.

My grandfather suffered a chest pain yesterday at midnight, and he was diagnosed with a cancer owing to which he has to undergo an operation within this week. I have to stay with him during his entire convalescing period since he has nobody by his side to look after him.

I would like you to cancel my trip and credit a full refund to my bank account. Moreover, I would like you to reserve a seat of the same date for the next month, and I would be really grateful if you could render me some discount on the ticket.  

Hoping for the prompt resolution on this issue.

Thanking you

Yours Sincerely,

Andrew Benson

Ielts General Training Letters You have recently attended a work-related course

You have recently attended a work-related course. Write a letter to your manager and say

– What course was it, and when did you take it?

– What did you like about it?

– What improvements can be made in the future?

 

Dear Sir, 

I thank you for the opportunity you rendered me to attend the course on IT  and the Marketing Practices” that took place from 15th - 20th March 2020. It really helped me in getting a deeper insight into the strategy development with the help of IT tools. As you had asked me about the feedback about this course along with the suggestions about what could be done to bring about improvements for the future sessions, I am sharing some  details. 

Attending this course was a wonderful experience, as the course material was not only exhaustive, well laid-out  but could be easily comprehended. Besides this, the visiting faculty was competent enough to impart the content, and address the queries raised by the participants.  

However, most did complain about lunch not being served on all days, which made us walk at least two kilometers everyday. It was felt that if lunch could be arranged in the future, it would become more convenient. 

I again thank you for this opportunity. 

Thanking you, 

 Yours Sincerely 

Karl Beck