You have recently bought an airline ticket from a travel agency and unfortunately you are not able to fly on these dates. Write a letter to the travel agency manager to cancel the ticket. Explain in your letter
- what are the flight details?
-why do you want to cancel it?
- what would you like him/her to do about it?
Dear Sir,
I am writing this with a heavy heart since I will not be able to catch a flight AI162 which was booked through your travel agency last week. The flight is scheduled for next week on 13th November at 9 pm. I was entirely prepared to embark on the vacation until the mishap happened at my home last night.
My grandfather suffered a chest pain yesterday at midnight, and he was diagnosed with a cancer owing to which he has to undergo an operation within this week. I have to stay with him during his entire convalescing period since he has nobody by his side to look after him.
I would like you to cancel my trip and credit a full refund to my bank account. Moreover, I would like you to reserve a seat of the same date for the next month, and I would be really grateful if you could render me some discount on the ticket.
Hoping for the prompt resolution on this issue.
Thanking you
Yours Sincerely,
Andrew Benson
